Interviews

This topic contains 29 replies, has 2 voices, and was last updated by Profile photo of Harrison Harrison 5 years, 4 months ago.

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  • #3090 Score: 0
    Profile photo of rachael
    rachael
    Member

      Here is the third draft of patient interview questions based on the outline that you gave me on Tuesday, along with a few goals for the first interview:

      Questions :confused:
      1. Can you tell us a little about your surgery? (When was it and what did it involve?)
      2. What factors played into your decision to take that route in your health care?
      3. Did you have any difficulty finding the right doctor? If so, what made you feel comfortable with the one you found?
      4. Once you’d made your decision and found your doctor, did you run into any insurance hurdles or difficulty paying for your treatment? How did you resolve these?
      5. Before your surgery, what did you do to plan and prepare for life after an operation?
      6. Where did you find yourself looking for support at that time? What kind of support did you need?
      7. What were you most worried about going into your surgery? What (other) risks were you aware of?
      8. Did you have any complications or illnesses following your surgery?
      9. Tell us a little about the personal challenges (physical, emotional, spiritual) that you faced throughout the process.
      10. What instructions or advice were you given for post-op recovery by the different health care professionals you saw?
      11. Were any of the instructions or advice unrealistic? Contradictory?
      12. What was the single most important thing you were told about the surgery, replacement, or recovery process?
      13. Have you encountered any unanticipated difficulties (not necessarily medical) related to your surgery/replacement?
      14. What methods have you used since your surgery to maintain your health? Have you found any nontraditional treatments to be helpful?
      15. What do you wish you’d been told, and what would you tell others who are facing a similar situation now?

      Goals
      1. Don’t Panic.
      2. Encourage interviewees to continue talking if something seems important to them.
      3. Conduct interviews in a conversational manner rather than reading a list of questions. (Sub-goal: have questions flow naturally from each other.)
      4. Learn from early “observation” interviews and adapt my style as seems appropriate.
      5. Don’t actually use the phrase “your surgery” as much as is written in these questions.

      If any of the interview questions seem unnecessary OR if there’s anything I’m not asking that I should, let me know. I didn’t put in any questions about technology or medical tourism, mostly because I don’t quite know how to tackle them (I don’t know what medical tourism is, and I don’t know much about the technologies involved in joint replacement surgeries). I figure the questions will always be in draft form, as each interview might give us thoughts about something we should add to or take away from the next one, and I’ll continue to update this list as needed.

    • #3460 Score: 0
      Profile photo of Harrison
      Harrison
      Keymaster
        2 pts

        Nice job, I’ll review them a few more times today. From our discussion last night, here are my notes on tasks for you (mine are noted):

        – Borrow or buy voice recorder
        – Interview Richard 1:00 PM Saturday
        – Identify top 5 eBook distributors, and their business terms
        – Write short intro to Alison at Berklee
        – Post weekly hours / projects here (or maybe separate topic)

        – Write intro to Alison for Rachael (Richard)
        – Invite Eran (animator) to Nov 5th event, intro to Rachael if attending (Richard)

      • #3461 Score: 0
        Profile photo of Harrison
        Harrison
        Keymaster
          2 pts

          Rachael,

          Pls see this topic on interviews:

          Phone Interviews – ADRSupport Community

          Also, pls send hours or post them asap…:confused:

          Sorry I could not recommend a voice recorder model. I can’t even find mine!

        • #3462 Score: 0
          Profile photo of rachael
          rachael
          Member

            Should I register at that community and participate in that thread? (I’m assuming those are interviews I’ll be doing.) I feel like I should probably at least introduce myself so they’re not thrown off when they realize there’s an intern doing or helping with the interviews. I’d also be more than happy to email or PM questions to member SISSYJOC if you’d be okay with an email interview.

          • #3463 Score: 0
            Profile photo of Harrison
            Harrison
            Keymaster
              2 pts

              No, no need to register. I want to keep some of this private until we are ready to go. Do you have a voice recorder yet? Also, pls see other topic and send hours — now overdue.

              Thanks!

            • #3464 Score: 0
              Profile photo of rachael
              rachael
              Member

                I made a separate thread to keep track of hours and the other things we discussed with Liv–that is, my “here is what I’ve done this week and how many hours I spent on it and what I’m thinking I’ll do next” and your “okay here is what I want you to do next.” It seemed easier for me to organize things that way; one of the things I like about forums is that you can have multiple coherent conversations going on at once with a separate topic for each. I’ve also subscribed by email to the whole “meeting room” area, so if you make a new thread for something different I’ll get updated with that and know to check. (I’ll probably make another thread for e-book publishing shortly; I’ve found some pretty interesting stuff.)

                I haven’t gotten a recording device yet (I’m hesitant to say “recorder” because I’m reminded of those little flute-like instruments) since I was waiting for your recommendation, but I’ll go get one now and trust the people at Best Buy to recommend one that works.

              • #3469 Score: 0
                Profile photo of rachael
                rachael
                Member

                  Here are the times that I’m available to do interviews over the next 10 days:

                  Saturday 10/22: 1pm-10pm
                  Sunday 10/23: 4pm-10pm
                  Monday 10/24: 1pm-6pm
                  Wednesday 10/26: 1pm-6pm
                  Thursday 10/27: 1pm-10pm
                  Saturday 10/29: 1pm-10pm
                  Sunday 10/30: 1pm-4pm

                  These hours are still pretty flexible, so if someone is available on the same day near one of these times, that would work too. I couldn’t really just pick out 5-7 times because my schedule is so open; I hope that’s a good thing. I would actually prefer afternoon times (finishing before 6) to the later ones, since while I’ll be awake and free, I also won’t have the apartment to myself later in the day and it’s too small for me to have a private area that I can go to where the conversation can remain private. Of course, if that’s not a problem for the interviewee, then it isn’t for me either.

                  Let me know if this is something you can work with or if you need something more specific.

                • #3470 Score: 0
                  Profile photo of Harrison
                  Harrison
                  Keymaster
                    2 pts

                    Hey, finally:

                    – Interview Richard, 3:30 PM this Sunday
                    – Interview Laura, 4:00 PM this Sunday

                    I’ll arrange the teleconference for the 2nd one.

                    If you plan on interviewing other people, pls let me know your intentions here in this topic. Thanks!

                  • #3472 Score: 0
                    Profile photo of Harrison
                    Harrison
                    Keymaster
                      2 pts

                      Rachael, good job on the interviews! As you could tell, Laura is a wonderful person and highly experienced as a patient.

                      Though it may be a challenge, try not to spend too much time transcribing the interviews (much less on mine). Perhaps no more than 1.5 hours on Laura’s.

                      Don’t post the “meaty” content of your work on this site, but send along the main documents by email.

                      I’ll work on setting up 1 or 2 more.

                    • #3473 Score: 0
                      Profile photo of rachael
                      rachael
                      Member

                        Thank you. I really enjoyed talking to Laura, and a lot of what she had to say seems like it’ll be so helpful.

                        My concern when it comes to not transcribing the interviews is that, at this point, I need to be getting about 15 hours in per week. If I’m just doing the interviews and taking detailed notes, I’m only getting the interview time. If you don’t want me to do the transcription, is there something else I could work on to fill my hour requirements?

                      • #3474 Score: 0
                        Profile photo of Harrison
                        Harrison
                        Keymaster
                          2 pts

                          We’ll have 2 more interviews in the next 6 days. 😉

                        • #3475 Score: 0
                          Profile photo of Harrison
                          Harrison
                          Keymaster
                            2 pts

                            Janaya: (first name Jesus “hay-sez”) Yes how about this W or Th after 6 PM but no later than 7:45ish PM or Fri after 5PM but no later than 6:30PM . Sorry but got two munchins with varying/alternating nap and sleeping times. I am on central time (Chicago). Let me know what works if not I can probably aim for early hours. I will continue my medical leave for my 12 weeks (FMLA) until November 16, 2011, so will be available other dates and times if these dates or times don’t work out. Feel free to shoot me some dates and times with your availability and I will let you know if they work for me. My cell # is 773-842-5270 and if my reception is bad my home number is 708-387-2156 but I don’t have long distance on it. I can buy a calling card though and contact you if you prefer. Let me know what you think and look forward to the interview!

                            msrudy: (Robin) I would love to help you in your research on ADR..my phone number is 864-487-9035. I would like to help because what I have been through may benefit someone else. I would rather you call me around 8pm on Saturday or 8pm on Sunday would be fine as I don’t sleep well because of my pain. So I am looking forward to your interview and hope I can be a part of any beneficial help.
                            msrudy

                            Jo-Elle: Richard, I’m willing. I’m on medical leave for at least 2 more weeks, so I’m pretty available (EST). PM me for a phone # and some time options. (260-833-0330)
                            __________________
                            Joey Sue – 45 years old
                            Severe DDD L4-5,L5-S1, mod neural foramen narrowing, osteophytes.
                            Mod facet degen at L5-S1, but only mild degen at L4-5.
                            Small annular tear and mild DDD L3-4 (unchanged and holding steady for 2 years)
                            Mild DDD L2-3
                            Hybrid 9/28/2011: STALIF TT interbody fusion at L5-S1 and M6-L ADR L4/5 with Nick Boeree, UK
                            Healthy Back 2011

                          • #3476 Score: 0
                            Profile photo of rachael
                            rachael
                            Member

                              These all sound great. The only one I have a time preference for is Janaya–I’d prefer to talk Thursday or Friday than today, but today would still work if it’s already set or that’s her preference. Just let me know when they’re scheduled for!

                            • #3477 Score: 0
                              Profile photo of Harrison
                              Harrison
                              Keymaster
                                2 pts

                                Janaya (Jesus) is Sunday at 1:00 EST. Others for this weekend pending, stay tuned.

                              • #3478 Score: 0
                                Profile photo of Harrison
                                Harrison
                                Keymaster
                                  2 pts

                                  Robin and Joell on Saturday or Sunday? Vicki on Monday?

                                • #3479 Score: 0
                                  Profile photo of rachael
                                  rachael
                                  Member

                                    Those times sound great. Let me know.

                                  • #3480 Score: 0
                                    Profile photo of Harrison
                                    Harrison
                                    Keymaster
                                      2 pts

                                      Sorry, what times are you free tonight and tomorrow nite? Sat and Sunday?

                                    • #3481 Score: 0
                                      Profile photo of rachael
                                      rachael
                                      Member

                                        My schedule’s open, so just let me know when.

                                      • #3482 Score: 0
                                        Profile photo of Harrison
                                        Harrison
                                        Keymaster
                                          2 pts

                                          We are confirmed for 9:00 PM tonight (Sat.) with Robin (msrudy). Sorry it’s late! I left a VM for Joelle too. Maybe 8:00 PM for her…

                                          Jesus is tomorrow at 1:00 PM EST….

                                        • #3483 Score: 0
                                          Profile photo of Harrison
                                          Harrison
                                          Keymaster
                                            2 pts
                                          • #3486 Score: 0
                                            Profile photo of Harrison
                                            Harrison
                                            Keymaster
                                              2 pts

                                              Hey Jeff,

                                              Hope all is well. Hey, are you amenable to an interview? I’d like to squeeze one in soon — next few days.

                                              Are you available? This is for the ebook.

                                              🙂

                                              Richard
                                              —End Quote—
                                              Richard, I’d be happy to do a phone interview. We’ve been busy preparing to move, but holler any time after … 6PM CDT (or CST if it’s next week). My cell number is 817-689-4086.

                                              Jeff

                                            • #3487 Score: 0
                                              Profile photo of rachael
                                              rachael
                                              Member

                                                6pm Central is 7pm Eastern, right? If the interview is tonight, I’m available around 8 Eastern at the earliest, and 9 Eastern would be slightly easier (so that would be 7 or 8 for him). I do feel like I won’t necessarily be at the top of my game tonight since it’s the end of a long day, but I’m not available Wednesday nights, so if this is the only time we can do before you leave then I’ll be able to manage.

                                                If these times don’t work or are inconvenient for you or Jeff, I’d be willing to try doing an interview or two on my own once you’ve left, but of course that’s only if both you and the interviewee are entirely comfortable with the idea. I was planning on doing the interviews with the people I know (Hartley and Gary) on my own.

                                                Let me know what works!

                                                [Edited to add]: Is there a thread in the ADR Support forum that introduces Jeff and his experience? If there is, I’d like to look over it before performing the interview just to get a sense of who I’ll be talking to.

                                              • #3488 Score: 0
                                                Profile photo of Harrison
                                                Harrison
                                                Keymaster
                                                  2 pts

                                                  Yes, Jeff is jss (his screen name). OK, one more interview tonight shortly after 8:30!

                                                  Phew, I am beat.

                                                  Richard

                                                • #3489 Score: 0
                                                  Profile photo of Harrison
                                                  Harrison
                                                  Keymaster
                                                    2 pts

                                                    Rachael, Vicki can be contacted anytime after noon EST for our next interview — her number is below. Her post-op outcome:

                                                    ADRSupport Community

                                                    _______________________________

                                                    You have received a new private message.. Vicki_in_Florida, entitled “Re: Hey!”.

                                                    This is the message that was sent:
                                                    ***************
                                                    941-961-2614 EST anytime after noon
                                                    __________________________________

                                                    See ya later… 😎

                                                  • #3490 Score: 0
                                                    Profile photo of Harrison
                                                    Harrison
                                                    Keymaster
                                                      2 pts

                                                      Hey Rachael, just checking in…everything OK? I’ll be checking in every few days…did you interview Vicki yet? Will you be taping and transcribing th interview with the other people you know? Pls, remember to ask them about any pre-op measures they may have done — especially dental health stuff.

                                                      Thanks!!! 😮

                                                    • #3491 Score: 0
                                                      Profile photo of rachael
                                                      rachael
                                                      Member

                                                        Hi Richard! I seem to have gotten very sick this week, which has been a problem. I did make it to the film scoring event yesterday. I will have a write-up of that for you soon. I should also have one or two full transcriptions for you by tomorrow.

                                                        How should I contact Vicki?

                                                      • #3492 Score: 0
                                                        Profile photo of Harrison
                                                        Harrison
                                                        Keymaster
                                                          2 pts

                                                          Thx, hope you are getting better. I posted Vicki’s above…just call her. She’s nice. 😀

                                                        • #3493 Score: 0
                                                          Profile photo of rachael
                                                          rachael
                                                          Member

                                                            That’s odd. I usually get an email as soon as something’s posted in here, and I never got an email from that post. I’ll give Vicki a call soon and get that interview done.

                                                          • #3495 Score: 0
                                                            Profile photo of Harrison
                                                            Harrison
                                                            Keymaster
                                                              2 pts

                                                              Yes, Rachael is welcomed to call. Sunday afternoon would be good, if that works for her.

                                                              I’m doing well! Back to work at only 6 weeks. Just having the occasional ankle ache, or some other weird place. But overall, I’m ecstatic! Yes, Rachael is welcomed to call. Sunday afternoon would be good, if that works for her.

                                                              I’m doing well! Back to work at only 6 weeks. Just having the occasional ankle ache, or some other weird place. But overall, I’m ecstatic!
                                                              ————————-
                                                              A just heard your messages trying to reach me for the phone interview a while back. (We’re not great about retrieving landline messages, and obviously we were out). Our home phone is on the blink now for a few days while switching service providers, but feel free to call me on my cell if you are still seeking interviews. I’m back at work, but just about any evening or weekend is still a good time.

                                                              260-416-8588

                                                            • #3091 Score: 0
                                                              Profile photo of Harrison
                                                              Harrison
                                                              Keymaster
                                                                2 pts

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